Frequently Asked Questions

FAQs

Have any questions related to your specific needs?

What are your payment options?

We have several convenient ways to pay your bill.

Payments can be made with cash, check and credit and debit card. Credit and debit cards payments can be made by calling our office or call toll free 24 hours a day, seven days a week at 800-457-1379 (no additional fees).

You can also conveniently make online payments here.

Why have I heard and seen different names for your company?

Sweet Home Sanitation is proud to be a Waste Connections company. We are grateful to serve our valued customers in the local Sweet Home community.

What is your holiday schedule?

Sweet Home Sanitation services ALL holidays.

The office may be closed, but the routes run on scheduled days. The times may vary so remember to place garbage out by 5 a.m. To view your pickup schedule details, please download our mobile app for Apple and Android devices.

Do you take computers and other large items?

Our office does not accept E-Waste. Please check here to find a collection site near you.

‍What time does the garbage have to be out to the curb or road?

Please place your garbage out by 5 a.m.

Your garbage may be serviced anytime between 5 a.m. and 5 p.m. on your service day.

What are your hours of operation for the office and Transfer Station?

Our office team is available by phone Monday thru Friday from 10 a.m. to 4:30 p.m.

The Transfer Station is open Tuesday thru Saturday from 10 a.m. to 4:30 p.m.

How can I start service or set up for a dumpster?

Please call our office and one of our customer representatives will be happy to help you. Call us today at 541-367-2535. We do require two months prepaid for service as well as prepayment on dumpsters.

What should I do if my service was missed or I fail to put out the garbage?

Please contact our office and we will be happy to assist you.

Are you still uncertain about sizing, pricing, or other details? Contact one of our professionals to get more information regarding which option is the best for you.

Call us today

541-367-2535

Frequently Asked Questions

FAQs

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